Investment Partnerships

March 2020

Liverpool John Lennon Airport has invested in terminal facilities including a new security hall and airside departure lounge upgrades that have transformed the passenger experience and helped restore the passenger numbers to over 5 million passengers per annum.

A 2019 study estimated that the airport contributed £340 million per annum in GVA and supported 5,200 jobs across the Liverpool City Region.

The Airport’s continuing investment in infrastructure and facilities maintains the highest levels of customer service: queue times to pass through security for 97% of all passengers is just 10 minutes or less, allowing parking to gate in 15 minutes, and Liverpool is the only UK airport to receive a 5-star airport rating by the world’s leading air travel intelligence company OAG for flight punctuality, confirming its status as the UK’s faster, easier, friendlier airport.

In November 2019, Liverpool John Lennon Airport was awarded the Best Medium-sized UK Airport at the 2019 British Travel Awards, an award voted for by the public. In December 2019, Liverpool John Lennon Airport received another top industry accolade when recognised as being the best UK airport of its size (3-10 million passengers) at the 2019 AOA Annual Awards. The award was voted for by Airlines UK, a trade organisation that represents UK airlines and awarded to LJLA in recognition of the Airport’s success in offering a best in class passenger experience and becoming the Faster, Easier, Friendlier Airport of choice for passengers from across the region. This success is down to the strength of partnership and ongoing investment involving the Airport’s shareholders, airlines and many businesses that provide services to the airlines and their passengers at the airport, plus ongoing support the city region’s authorities and travelling public.