May 2020

Liverpool John Lennon Airport handles an average of more than 400,000 passengers a month (plus non-travelling visitors) passing through the terminal building, LJLA represents excellent opportunities for retailers.

In June 2018, the airport completed the final phase of the development works aimed at further improving the customer experience for departing passengers. Over £5m was invested in a phased programme of improvements, over an 18 month period, covering an area within the Departure Lounge of around 2,000 sqm.

The expansion and redesign of the World Duty Free retail area and the addition of a Traveller fashion store saw a number of new retail brands start operating, new shops, bars and restaurants open up and the refurbishment and upgrade of the upper floor of the Airport’s Departure Lounge. In addition, new flight information screens were installed throughout the Departure Lounge. This also gave World Duty Free the opportunity to introduce two of the High Street’s biggest beauty brands to the Airport for the first time with M.A.C. and Jo Malone dedicated areas now included within their store. Similarly, Traveller brings a number of major fashion houses to LJLA, including, Superdry, The North Face and Calvin Klein.

The local economy benefited from these improvements too, with over 50 new jobs created at the Airport following the introduction of these new and improved retail areas.